SUMO Communications sets a standard for customer engagement that is un-matched by our peers. No matter the solution, no matter your company size, no matter your location, no matter your budget; we want to give you our best product, customer service.
Since 2001, we’ve been helping clients of all sizes from around the world establish and implement their global Data Center, Cloud, Contact Center, and Wide Area Network infrastructures. We leverage our partnerships with 100’s of the industry’s top providers from around the world to provide you the most efficient and cost-effective solutions. Customers that lean on SUMO Communications, never leave. Give us a chance to “WOW” you!
Meet the Team
Your Leading Experts to Help Customize Your Services
Bret HickenlooperPresident and CEOREAD BIOGRAPHY >
Bret HickenlooperPresident and CEO(801) 916-6360
email@example.comBret is our fearless leader and your COLO expert. His vast knowledge of the intricacies of Data Centers and how they work sets him apart in our industry.
Bret started in the industry 25 years ago working for MCI. It was there and then later Qwest Wholesale where he gained an unparalleled knowledge of Network Infrastructure and Operations. Bret founded Sumo Communications 14 years ago with a simple vision: Provide a level of service to clients that the larger Carriers simply cannot provide, and give customers a service provider agnostic partner. Now Bret oversees the organization, while maintaining a hands-on approach to client management. He’s your go-to guy if you’re looking to establish new or move Colo/Data Center facilities and applications.
Matthew AllenExecutive VPREAD BIOGRAPHY >
Matthew AllenExecutive VPmallen@sumocom.comMatt Allen knows networks like no one else in the business. He works directly with your IT staff to customize and streamline the solution you didn't even know you needed.
Matt is our Executive Vice President. By that we mean that any account Matt touches is instantly upgraded from standard to WHOA! Matt has 15 years experience in Network Infrastructure, Architecture, Cloud Design, Deployment and Operations. Matt’s expertise comes in handy when your IT group is lean or stretched thin. Consider him an extension of your internal team… he’s THAT good! When not upgrading our clients’ experience, Matt loves to travel, surf and golf. Hit him up for a round… you won’t regret it!
Jessica BrownVP of OperationsREAD BIOGRAPHY >
Jessica BrownVP of Operations(805) 448-2024
firstname.lastname@example.orgJessica is our voice solutions guru. She designs DR plans for those 100% uptime voice applications. Plus, she's a Toll-free routing and and SMS genius. Ask her about SIP migrations... she's an expert.
Jessica’s career started over 15 years ago working for a Long Distance carrier. She quickly learned the ropes and began to study the in-depth details of complex call-center architecture. She single-handedly designed a product that enabled end-users to act as their own Resporg, allowing them to control their toll-free traffic real-time and in a profoundly advantageous way.
At Sumo Communications, Jessica works across all architectural platforms to provide a layer of support to the technical aspects of services deployment and management. For our call-center clients, she designs their disaster recovery plans and helps to achieve a smooth transition.
Austin HolversonVP of MarketingREAD BIOGRAPHY >
Austin HolversonVP of Marketingaustin@sumocom.com
Maurice BowmanSales DirectorREAD BIOGRAPHY >
Maurice BowmanSales Director(801) 683-8404
email@example.comMaurice helps establish what your business needs and then chases down the right mix of carriers to provide a comprehensive proposal. Need something priced out? Get Maurice on it!
Maurice is a true veteran of our industry. He was with Verizon for 26 of his 30 years in telecom. Let’s just say that networking is in Maurice’s blood! Way back when, he graduated Valedictorian from The Arizona school for the blind and Cum Laude from Brigham Young University. With only 2% vision, Maurice gets around with his trusted guide-dog, Daniel, an English Labrador.
Call Maurice anytime to open a dialog about services you’re interested in. He has built relationships with just about every provider there is and loves to find the solution to fit your unique needs.
Shannon MartinDirector of Cloud Solutions - WestREAD BIOGRAPHY >
Shannon MartinDirector of Cloud Solutions - Westshannon@sumocom.com
More to come.
Brent WatsonSales DirectorREAD BIOGRAPHY >
Brent WatsonSales Directorbrent@sumocom.com
Ryan PearceDirector of Strategic SalesREAD BIOGRAPHY >
Ryan PearceDirector of Strategic Salesryan@sumocom.com
Matt MorrisDirector of OperationsREAD BIOGRAPHY >
Matt MorrisDirector of Operations(801) 783-6372
firstname.lastname@example.orgMatt focuses on partner relations to help ensure pricing, contract execution and escalations go off without a hitch. If you're not sure who your go-to at Sumo is, Matt's happy to help!
Matt has a background in sales and marketing in the carrier world. His focus in the organization is to forge new relationships with the underlying carriers needed to deploy worldwide solutions for our clients. Additionally, Matt helps to negotiate contract terms with our partners on our clients’ behalf.
He spends time between our Salt Lake City Headquarters and our California office in Santa Barbara. If you haven’t met anyone at Sumo Communications, reach out to Matt. He’s a good place to start if you’re not sure where to go!
Kathy PhelpsGlobal Sales DirectorREAD BIOGRAPHY >
Kathy PhelpsGlobal Sales Directorkathy@sumocom.com
Terri HalvorsenOffice ManagerREAD BIOGRAPHY >
Terri HalvorsenOffice Manager(801) 573-8354
email@example.comTerri is a Wunderkind of all trades. She picks up loose ends for all the staff and keeps our business running smoothly. If you're not sure who you need to run to, start with Terri!
Terri’s background is in Accounting and Finance. In addition to managing internal office operations, she lends her vast experience to Sumo helping to chase down billing questions with our upstream providers. Terri’s goal in life is to be error free. We love that, because when mistakes happen, Terri catches them!
Terri enjoys spending time with her 5 children and 6 grandchildren!